Cookie Policy
Transparency about how we use technology to improve our medico-legal services while protecting your privacy.
Last Updated: March 2025
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in the legal and medical sectors to make websites work more efficiently, as well as to provide business insights to the owners of the site.
For Medical Expert Chambers, cookies help us understand which expert disciplines are most in demand and ensure our secure enquiry forms function correctly. We do not use cookies to store sensitive patient data or case details.
2. Types of Cookies We Use
We classify the cookies used on our website into three main categories:
Strictly Necessary Cookies
These are essential for the operation of our website. They include, for example, cookies that enable you to log into secure areas (such as our Expert Portal) or use our e-billing services. You cannot switch these off in our systems.
Analytical / Performance Cookies
These allow us to recognise and count the number of visitors (e.g., solicitors, experts) and to see how they move around our website. This helps us improve the way our website works, for example, by ensuring that users are finding the specific expert disciplines they are looking for easily.
Functionality Cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you (e.g., remembering your region preference for expert searches).
3. Third-Party Services
We may use third-party services that set their own cookies. These are outside of our control, but we carefully vet all providers for GDPR compliance.
- Leaflet Maps: Used on our ‘Contact’ and ‘Location’ pages to display our office locations and expert clinic networks. This open-source mapping solution respects user privacy.
- Video Hosting: Used if we embed educational videos regarding medico-legal reporting standards.
4. Managing Your Preferences
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website (e.g., the Secure Expert Portal).
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Data Protection Officer
If you have specific concerns about how your data is being tracked, please contact our DPO.
Email: dpo@medicalexpertchambers.co.uk
Telephone: 0121 752 6065